Zonka Feedback and Surveys 4.60
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Free Version
Publisher Description
Zonka Feedback and Surveys - Take Customer Surveys, Kiosk Surveys, Offline Surveys, NPS CES CSAT Effortlessly
Revolutionizing Customer Feedback Collection with Zonka Feedback & Surveys: The Ultimate Survey App & Feedback Tool
Zonka Feedback & Surveys is at the forefront of modern survey apps, survey software, & survey tools, revolutionizing how businesses collect customer feedback and conduct surveys. It supports a wide range of devices and channels, including Android devices, tablets, iPads, mobile phones, touchscreen kiosks, & web-based surveys. Works offline without the Internet.
Easily design surveys & feedback forms using the app, get detailed graphical reports, instant alerts, & notifications. Use Industry standards like Net Promoter Score (NPS) surveys & Customer Effort Score (CES).
Zonka Feedback Survey Platform: Use Cases
1. Kiosk Surveys Setup: Seamlessly set up Android-based surveys as kiosks to gather feedback from visitors, shoppers, & guests at airports, malls, or other public spaces
2. Offline Surveys & Feedback: Zonka Feedback facilitates capturing feedback even without internet connectivity, ensuring uninterrupted data collection, even in remote areas or washrooms
3. Customer Service Feedback: Collect feedback from customers, guests, & visitors in real-time through multiple channels like live chat or ticketing systems
4. Patient Satisfaction, Employee, Visitor, & Customer Satisfaction Surveys: Understand the pulse of your stakeholders, be it patients in a healthcare facility, employees in an organization, or customers visiting your store or website
5. NPS Surveys, CES Surveys: Implement Net Promoter Score & Customer Effort Score surveys to measure customer loyalty & ease of interaction during facility inspections, audits, or deliveries
6. Event Surveys: Capture feedback & insights from participants at events, trade shows, or exhibitions to improve future experiences
7. Market Research & Product Surveys: Conduct in-depth surveys to understand your audience better & gain valuable insights into your customers' preferences
8. Emoticon & Smiley Surveys: Utilize visual cues like smiley faces, likert scales, happy-or-not, 5-star, or 1-to-10 ratings to understand customer emotions
9. Multi-Channel Surveys: Distribute surveys through various channels, such as Android, iPad, Email, SMS, & Online Surveys, ensuring wider reach and enhanced data collection during logistics, incidents, or installations
10. Multi-Lingual Surveys: Break language barriers & capture feedback in multiple languages to cater to diverse audiences & ensure effective communication
11. Enterprise-Grade, Designed for Chains: Manage multiple locations with ease. Foster collaboration with Comparative Reports
Create Surveys Using Zonka Feedback
1. Sign up and Log In: Create a free account on the Zonka Feedback website and access the dashboard
2. Choose Survey Type: Select from various survey templates, including customer satisfaction, event feedback, & employee engagement
3. Design Your Survey: Customize the survey with branding elements, multiple question types, & interactive features
4. Add Graphical Emoticons & Likert Scales: Make the survey more engaging using emoticons & likert
5. Distribute Your Survey: Reach respondents through web, Android, email, SMS, & QR codes
6. Analyze Survey Responses: Access comprehensive reports for holistic insights
7. Take Action: Convert feedback into actionable tasks to improve customer experience promptly. Automate responses for efficient customer support
Zonka Feedback's survey app, survey software, & feedback tool covers VoC & unlocks customer feedback potential. Perfect for healthcare provider, retail outlet, SaaS company, financial institution, B2B or B2C enterprise, educational institution, clinic, hospital, mall, salon, spa, gyms.
Integrate with popular platforms like Salesforce, Zendesk, HubSpot, Intercom, Pipedrive, ActiveCampaign, Freshdesk, Front, HelpScout, Slack, Microsoft Teams, and Zapier for seamless data management & enhanced productivity.
About Zonka Feedback and Surveys
Zonka Feedback and Surveys is a free app for Android published in the Office Suites & Tools list of apps, part of Business.
The company that develops Zonka Feedback and Surveys is Classic Informatics. The latest version released by its developer is 4.60.
To install Zonka Feedback and Surveys on your Android device, just click the green Continue To App button above to start the installation process. The app is listed on our website since 2024-02-21 and was downloaded 30 times. We have already checked if the download link is safe, however for your own protection we recommend that you scan the downloaded app with your antivirus. Your antivirus may detect the Zonka Feedback and Surveys as malware as malware if the download link to com.zonka.feedback is broken.
How to install Zonka Feedback and Surveys on your Android device:
- Click on the Continue To App button on our website. This will redirect you to Google Play.
- Once the Zonka Feedback and Surveys is shown in the Google Play listing of your Android device, you can start its download and installation. Tap on the Install button located below the search bar and to the right of the app icon.
- A pop-up window with the permissions required by Zonka Feedback and Surveys will be shown. Click on Accept to continue the process.
- Zonka Feedback and Surveys will be downloaded onto your device, displaying a progress. Once the download completes, the installation will start and you'll get a notification after the installation is finished.
